Episode 52

Why we need to think people first in the age of AI

We speak to Ben Williams, CEO and co-founder of AI start up Loopin


We’re back from our summer break and excited to dive into discussing two of our favourite topics, workplace culture and AI, with Ben Williams, CEO and co-founder of Loopin

Ben is a best-selling author and leadership coach, who has worked with the likes of Gareth Southgate’s England football team, Facebook and Gymshark. With Loopin, Ben is using his commando mindset experience as a former Royal Marine and partnering this with real-time AI to help combat burnout and empower managers to promote wellbeing in the workplace.

We talked about empathy in the workplace, how leaders are recalibrating their leadership styles post lockdown, burnout, and how to motivate employees during a challenging year (and the answer isn’t what you think it might be). We also discuss the role that AI can play in improving employees’ wellbeing and supporting managers. This is a fascinating conversation which will be food for thought for anyone interested in improving organisational culture.

Paul and Zoe discuss tech news including where Google is at with AI.

More info about Loopin https://letsloopin.com/

Follow Loopin on:

LinkedIn https://www.linkedin.com/company/lets-loopin/

Instagram https://www.instagram.com/letsloopin/?hl=en

Twitter https://twitter.com/letsloopin


Paul and Zoe discussed Google’s search for an AI future https://www.bbc.co.uk/news/technology-66659361

We are delighted that this episode of Starts At The Top is sponsored by Arvato CRM Solutions. Arvato CRM Solutions designs and delivers award-winning customer service, business process outsourcing (BPO), and digital and intelligent automation solutions for some of the world’s most respected brands, as well as innovative charity and public sector clients. They partner with clients to help them define their customer experience and transformation strategies by implementing the right technology, people and processes to improve their customer journey, while driving new efficiencies and helping them prepare for the future. To find out more about how Arvato CRM Solutions could help an organisation like yours and to receive a free no-obligation chat visit their website.

Email us with your questions and ideas for future episodes startsatthetop@gmail.com

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Editing and production - Syren Studios with Paul Thomas

Music by Joseph McDade https://josephmcdade.com/music

Full transcript of this episode (srt file)

Full transcript of this episode (.txt file)

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